Questions & Answers

What is the difference between Wagga Wagga Base Hospital and Wagga Wagga Health Service?

The Wagga Wagga Health Service (WWHS) includes Wagga Wagga Base Hospital (general acute inpatient facility); Wagga Wagga Mental Health acute inpatient facility and the ambulatory and community health services.

Who is running the Wagga Wagga Health Service project?

The project is managed by Health Infrastructure, which is part of the Ministry of Health, New South Wales. An Executive Steering Committee oversees the project and has representation from the Ministry of Health, Health Infrastructure and the Murrumbidgee Local Health District. Wagga Wagga Health Service is the largest health redevelopment project in regional NSW.

What is the budget for the redevelopment?

The $282.1 million redevelopment project is funded under the Health and Hospitals Fund Program (HHF). The Australian Government is contributing $55.1 million and the NSW Government providing $215 million. A further $12 million has been allocated from the Australian Government under the Council of Australian Government (COAG) for the 20 sub-acute mental health beds.

What does the currently funded Wagga Wagga Health Service redevelopment involve?

The Wagga Wagga Health Service (WWHS) redevelopment involves a major program of work. It will improve accessibility to health services, provide employment opportunities and enable innovation in health service delivery. Most importantly, the WWHS Redevelopment will build a new sustainable health system which will deliver better health outcomes for the people of Wagga Wagga and surrounding communities. The redevelopment will be delivered as follows:

• Mental Health Building – Construction of a new 50 bed mental health unit and associated early works across the site. The mental health unit was officially opened and occupied in October 2013.

• Acute Hospital Building – Construction of the new acute hospital including the emergency department, operating theatres, women’s and children’s inpatient units, intensive care and high dependency units, angiography unit, additional inpatient beds and rooftop helipad.

• Demolition of the existing 6-storey tower building and in its place, a new car-park and north-facing main entrance and public amenities will follow upon completion of the new acute hospital.

What clinical services will be provided by the Wagga Wagga Health service following the redevelopment?

Some of the main clinical services provided by the new Wagga Wagga Health Service will include general surgical, general medical, orthopaedics, paediatrics, maternity, neonatal care, emergency services and inpatient mental health services. Support services will include operating theatres, pharmacy, medical imaging, pathology and hotel services. The new facility will enable improvement to service delivery by creating the opportunity to develop and expand new and current contemporary models of care and increase clinical collaboration.

When will the Wagga Wagga Health Service redevelopment be completed?

Construction of the new acute services building is scheduled for completion in late 2015 with commissioning to follow. It is anticipated that the new facility will be open in early 2016.

What are the benefits of this project be to the community?

The redevelopment of Wagga Wagga Health Service will provide many benefits to the Wagga Wagga and surrounding region. Some of these benefits are:

• There will be a contemporary healthcare facility that meets the current and future needs of the region

• The new service configuration will further assist the Murrumbidgee Local Health District to deliver quality health services as defined with the Clinical Service Plan

• Improved access to a greater range of healthcare services and streamlining of the patient journey • Responding to the changing needs of the community by developing and delivering new models of care • Improved patient safety and the quality of care delivered

• Boost employment in the Murrumbidgee area and support the long term growth of the region

How is the community involved in the redevelopment?

The project team has liaised and consulted with community groups at different stages of the project to seek their input and feedback. Information has been and will continue to be provided to the community through the local media and other forums and interest groups. Display boards will be positioned at the City Council Chambers and the staff and public cafeterias at the Hospital.

How will staff know what’s happening?

Staff will be kept up to date with regular updates, newsletters, posters and staff forums at key points during the project.

As the redevelopment of Wagga Wagga Health service progresses, how will the community know what is happening?

The community will be kept informed with regular updates in the media and on the website, where the newsletters can also be accessed. The public can submit their contact details to receive the newsletters electronically via email. Presentations are also provided to various Wagga Wagga service clubs, upon request.

How will the impact from the construction activity on the hospitals day to day running be managed?

The Wagga Wagga Health Service redevelopment has been planned through a number of distinct stages of construction and will allow hospital operations to continue throughout its redevelopment. All services will continue to be operational during the construction process. For example, the departments currently located in ‘the tower’ (acute services building) will remain in operation until the new acute hospital is built.

Will any current buildings or services at Wagga Wagga Health Service need to go?

All health services will be retained and enhanced with the new facilities. Old buildings, affected with the development of the new acute hospital, which are no longer suitable are being replaced with new facilities.

What car parking arrangements will be available during the construction of the new Wagga Wagga Health Service?

Car parking arrangements will change during construction to ensure your safety and the best possible access is maintained. Clear signage will be provided to direct you to the various services within the facility. Disabled parking continues to be made available. Patients requiring parking assistance for hospital appointments should discuss this with their treating clinician. The Emergency Department and hospital will continue to provide a 24 hour service. Clear signage will be provided.

How can the public find out about where to park or how to get to various services at Wagga Wagga Health Service?

See the Campus Map ( for the various buildings and services within the Wagga Wagga Health Service. This map also outlines the various car parking areas and pedestrian flow around the campus.

During the construction phase, what employment opportunities will there be and how can I find out about them?

The successful construction company will be responsible for job vacancies and recruitment to positions as part of the main works contract. Local construction or other people looking for work should check in the local media and on the Wagga Wagga Health Service Redevelopment website for the announcement of the successful tenderer and make application directly to that company.

At the completion of the redevelopment, what employment opportunities will there be and how can I find out about them?

Once the Wagga Wagga Health Service Redevelopment is completed, there will be a demand for an increase of a skilled clinical and non-clinical workforce. There are existing opportunities for employment for clinical and non-clinical staff. These vacancies can be found on the Ministry of Health website.

How can I make a comment or ask a question?

We welcome your input. See the Contact page for details.

How can I receive regular information about the progress of the redevelopment?

See the Contact page for how to receive our updates.