Frequently asked questions 
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What is the Wagga Wagga Health Service Redevelopment?

The WWHS Redevelopment involves a major program of work being delivered in three stages. It will improve accessibility to health services, improve the integration of health services, provide employment opportunities and enable innovation in health service delivery. Most importantly, the Redevelopment will build a new sustainable health system which will deliver better health outcomes now and into the future for the people of Wagga Wagga and surrounding communities.

The Redevelopment will be delivered as follows:

- Mental Health Building – Construction of a new 50 bed mental health unit and associated early works across the site. The Mental Health Building was officially opened and occupied in October 2013.

- Acute Services Building – Construction of a new hospital including the emergency department, operating theatres, women’s and children’s inpatient units, intensive care and high dependency units, angiography unit, additional inpatient beds and rooftop helipad.

- Demolition of the existing 6-storey tower building and in its place, a new car park and north-facing main entrance and public amenities. This was completed by the end of 2017.​

- Ambulatory Care Building - Construction of a purpose-built 5-storey Ambulatory Care Building with basement parking, linked to the new Hospital. This will be built in Stage 3.

- Relocation of BreastScreen NSW to a refurbished building in Berry Street in Wagga Wagga's central business district for easy access for eligible women.

- Additional car parking on the WWHS campus.

Who is running the Wagga Wagga Health Service Redevelopment project?

The project is managed by NSW Health Infrastructure (HI), which is part of the Ministry of Health, NSW. An Executive Steering Committee oversees the project and has representation from the Ministry of Health, HI and the Murrumbidgee Local Health District (MLHD). 


What health care services will be provided by the Wagga Wagga Health Service following the Redevelopment?

Some of the main clinical services provided by the new Wagga Wagga Health Service Redevelopment will include general surgical, general medical, orthopaedics, paediatrics, maternity, neonatal care, emergency services and inpatient mental health services. Support services will include operating theatres, pharmacy, medical imaging, pathology and hotel services. Stage 3 will deliver sub-acute inpatient, community, primary and ambulatory based services. 


When will the Wagga Wagga Health Service Redevelopment be complete?

Construction of the new Acute Services Building was completed in late 2015 and was opened in early 2016. The demolition of the old tower building and new front entrance and forecourt and landscaping was completed by the end of 2017. The contract for the main construction works for Redevelopment Stage 3 was awarded to CPB Contractors Pty Ltd in December 2018. Construction of the new Ambulatory Care Building commenced in early 2019.

What are the benefits of the Wagga Wagga Health Service Redevelopment project be to the community?

The Redevelopment of Wagga Wagga Health Service will provide many benefits to the Wagga Wagga and surrounding region.

Benefits include:

• There will be a contemporary health care facility that meets the current and future needs of the MLHD region
• The new service configuration will further assist the MLHD to deliver quality health services as defined withIN the Clinical Service Plan
• Improved access to a greater range of health care services and streamlining of the patient journey
• Responding to the changing needs of the community by developing and delivering new models of care
• Improved patient safety and the quality of care delivered
• Boost employment in the Murrumbidgee area and support the long term growth of the region.

How is the community involved in the Redevelopment?

The Project Team has liaised and consulted with community groups at different stages of the Redevelopment to seek their input and feedback. Information has been and will continue to be provided to the community through the local media, online and through other forums such as information sessions and interest groups. 

How will staff know what’s happening?

Staff will be kept up-to-date with regular information supplied through a variety of channels including email, Newsletters, meetings, information sessions, and forums at key points during the project.

How will the community know what's happening?

The community will be kept informed with regular updates in the media and on the WWHS Redevelopment website, where the project Newsletters and Project Updates can also be accessed.

Members of the public can submit their contact details here to receive the Newsletters electronically via email. 

Updates will also be posted through MLHD Social Media channels including Facebook and Twitter

How will construction activity impact on the hospitals day-to-day running be managed?

The Wagga Wagga Health Service Redevelopment has been planned through a number of distinct stages of construction. All services will continue to be operational during the construction process. For example, key community health services have been relocated to Peter Street to continue offering services to patients until the new Stage 3 building is completed. Read more here.

Will any current buildings or services at Wagga Wagga Health Service need to go?

All health services will be retained and enhanced with the new facilities. Old buildings which are no longer suitable have been and will be replaced with new facilities.

What car parking arrangements will be available during the construction of the new Wagga Wagga Health Service?

Car parking arrangements will change during construction to ensure your safety and the best possible access is maintained. Disabled parking continues to be made available. Patients requiring parking assistance for hospital appointments should discuss this with their treating clinician. 

How can the public find out about where to park or how to locate various services on the health campus?

See the WWHS Campus Map here for the various buildings and services within the Wagga Wagga Health Service. This map also outlines the various car parking areas and pedestrian flow around the Campus. it will be updated as arrangements change to make way for construction at various locations during the Redevelopment. 

During the construction phase, what employment opportunities will there be and how can I find out about them?

The successful construction company, CPB Contractors is responsible for job vacancies and recruitment to positions as part of the main Stage 3 construction works contract. Local construction or other people looking for work should make application directly to CPB Contractors via email here.

At the completion of the Redevelopment, what employment opportunities will there be and how can I find out about them?

Once the Wagga Wagga Health Service Redevelopment is completed, there will be a demand for a skilled clinical and non-clinical workforce. There are existing opportunities for employment for clinical and non-clinical staff. These vacancies can be found on the MLHD website here

How can I make a comment or ask a question?

We welcome your input. See the Contact Us page here for details.

How can I receive regular information about the progress of the Redevelopment?

See the Contact Us page here on how to receive Redevelopment updates.

What is the difference between Wagga Wagga Base Hospital and Wagga Wagga Health Service?

 

The Wagga Wagga Health Service (WWHS) includes Wagga Wagga Base Hospital (Acute Services Building); Wagga Wagga Mental Health Unit and a range of ambulatory and community health services.